Q.	How extensive is your expertise
A.	ORI has been in business for more than 13 years working specifically in the optical industry and more than 20 years total experience. We have successfully recovered thousands of delinquent optical claims nationally and internationally.
Q.	How many clients has ORI served in the optical industry?
A.	More then one thousand worldwide in all aspects of the industry.
Q.	What is your success rate?
A.	More than 87%. Every third claim is a repeat debtor in our system which gives us leverage in expediting payment.
Q.	How do can I place an account for collection?
A.	You can fax accounts to 1-800-291-9873, email or use our online form to submit an account. We usually request a copy of a signed credit application if available.
Q.	How far back can you go on accounts and what is the minimum amount that can be placed?
A.	We suggest that an account not be older than three years and the minimum is $50.00. However, there are cases when other amounts are accepted.
Q.	Do accept claims that other agencies deemed un collectible?
A.	Yes. Because ORI specializes in the optical industry, we have the advantage of having information to execute payment where generic collection agencies would not.
Q.	Do you accept out of business claims?
A.	Yes. Normally in the optical industry the professional is working for someone else and locatable.
Q.	Do you employ the services of attorneys?
A.	Less than 5% of claims ever placed required litigation. In the event that legal action is imperative, ORI is utilizes attorneys nationally and internationally.